Testimonials

Testimonials

"Received today in perfect condition. Excellent customer service - thank you!"
C.A. Shropshire, 14/05/2011

"I would just like to say what excellent customer service I have received from you. I placed the order over the phone with you yesterday, you then sent me an e-mail with all the relevant details on it and then we have received the goods today, which is great."
CBS, Berkshire, 12/05/2011

"Just to let you know that my replacement parcel has arrived safe and intact, Thank you for your courteous and excellent customer care it is very much appreciated."
A.W. Wiltshire, 29/03/2011

"Bulbs arrived today. Great Service. Thanks"
G.H. Lincolnshire, 19/03/2011

"I received the replacement bulb today and can report success.  It is 12v, as ordered and doing a splendid job!
Thank you once again for your excellent and prompt service.
Your company is a credit to on-line retailing!"
T.H. Bucks, 18/03/2011

“Thanks Neil. Very speedy response too, very impressive.”
G.C. Dorset, 12/03/2011

“Goods have arrived here this morning. Excellent service,”
Pat McCabe Dublin, 04/03/2011

“Thanks for goods arrived today….
Perfect delivery…perfect packaging…..perfect communications….perfect price….perfect quality. Congrats to all concerned, a pleasure to deal with.”
D.O’Neil Oldham, 03/03/2011

“my thanks for a prompt and professional service on my order. The speed of delivery took me by surprise, and I must say it's so pleasing to experience good service these days.”
C.R. Durham, 01/03/2011

“Many thanks for a very good service, i would certainly recommend ENERGY BULBS to everyone.

I received the new fitting this morning plugged it in and away we went, but to my dismay the smaller light that is linked from it decided to give out . Once i have found out whether it is the tube or fitting i shall place an order with you.”
P.E. Kent, 23/02/2011

“I am very satisfied with the service I have received and confident that I will buy from you again.”
J.R. Leicester, 22/02/2011

“I would also like to add that dealing with Energy Bulbs has certainly been a refreshingly positive experience. I was very impressed with the care and quality of packaging of the bulbs, and the fact that you took the trouble to send alternatives when those ordered were no longer available.

When I have phoned, everyone has been friendly, helpful and polite. Please pass on my appreciation.

I will certainly recommend you to friends and family and be very happy to order from you again in the future.”
S.T. Middlesex, 15/02/2011

“placed this order on 25/1/11, received 27/1/11-this is excellent service. I'm impressed with the bulbs as well-they've made a huge difference.”
D.T. Flintshire, 27/01/2011


“I received the bulbs today.  Thank you very much”
V.K. London, 21/01/2011

“Thank you for the excellent and rapid service you have just given me”
R.D. 21/01/2011

“Excellent service thanks”
S.G. Chamonix, France 20/01/2011

“Thank for a first class service”
G.M.
Greater Manchester, 18/01/2011

“Just to say many thanks for your very prompt and efficient service.  Ordered on 13th and received 14th - what we'd call excellent service!  Many thanks.”
J.T. St Agnes, 15/01/2011

“just wanted to say thank you for a great service. My order was delivered super promptly and when I had a query it was resolved by a very helpful and courteous young man. I have now sorted out my kitchen lights without having to call in an electrician!”
L.E. Vale of Glamorgan, 15/01/2011

“Thanks so much for such good service”
S.B. Norwich, 12/01/2011

“Received the tubes this morning. Less than 24 hours. Thanks for your prompt service.”
T.B. Scunthorpe, 08/01/2011

“Many thanks for following this up.  The bulbs arrived shortly after I contacted you. Your customer care is impressive.  Well done - I'll use you again!!”
G.P.
Exeter, 20/12/2010

“I feel compelled to write this email to praise the service I have received from you. Whilst you were actually my second choice (on price) I was unable to place my order at my original choice as the courier's they engaged refused to collect due to the weather conditions we have been experiencing. I am also awaiting numerous other items ordered online, some as long as 3 weeks ago for similar reasons, yet I recieved this order yesterday which is superfast at the best of times, particularly as I did not even request expedited delivery.
 
Well done! I don't know who your couriers are, but you may wish to pass on my thanks for their dillegence also.”

C.G. Glasgow, 20/12/2010 

“The Deltech lights arrived to-day and now fitted. Thanks for the prompt service.”
Councillor Trevor Rees, West Midlands, 16/12/2010


Just a quick note to let you know that my order (see below) arrived safely and promptly, despite the appalling snow and ice everyone's had to deal with recently.
 
Thank you very much to the person I spoke to over the phone and for such an easy transaction, although it was only a small order.”
L.F. Surrey 10/12/2010

 “thank you for the prompt service. light bulbs arrived in very good order. i can once again read by a good light.”
S.N. Cradley Heath, 23/11/2010

“I would just like to say how impressed I am with your customer service, many thanks for your help.”
K.K. Burton on Trent, 22/11/2010

“I just want to say what excellent service I have received. Delivery was very quick and packaging was excellent.”
J.M. North Lincolnshire, 21/11/2010

What great service!  The Smilight fitting arrived by 8:15 this morning, less than 36 hours after ordering.  It is now fitted and working well.  I will certainly use your company again.  Thanks very much.”
M.K. Surrey, 20/11/2010

“Confirm received transformer OK. Very happy with speed of delivery. Thank you.”
J.A. Hooper Bristol, 18/11/2010

Received today. Well packed. Perfect fit. Excellent service. Many thanks.”
T.M. Somerset, 13/11/2010

“wow that was amazing I received my order 11-55am this morning”
S.S Bristol, 12/11/2010

“Order received today just 43 hours after order was placed... Brilliant++++++”

J.J. Kent, 12/11/2010

what can I say?  You are No.1 for customer service - well done :-)”
R.W. Manchester, 09/11/2010

“Thank you for your prompt service”
P.T. Derby, 06/11/2010


“Just wanted to compliment you on your great service. I got my bulbs today.”
M.S. Derbyshire, 03/11/2010
 

“I’ve just received an Ecozone daylight bulb I ordered a few days ago. I’ve literally just put it in my living room and cannot believe the difference – it’s amazing!!!! I was using ordinary energy bulbs before and the light was so dingy but this is WOW!!!!

I’m so impressed and will be buying more products

Thanks for improving my life!!!”
S.T. Merseyside, 19/10/2010

“I just wanted to let you know how fantastic your service is. I ordered 4 new bulbs for my aquarium on Tuesday and as promised they were on my doorstep less than 24 hours later. Brilliant.”
A.D. Doncaster 13/10/2010

“I just wanted to acknowledge receipt this morning of my 20 Osram 150W bulbs and to say how efficient your service is.”
J.F.  London, 08/10/2010

“brilliant service again - bulb arrived and works!”
M.T. Sandbach, 28/09/2010

“Goods received today - excellent service.”
P.B. Greater Manchester, 24/09/2010

 “Goods arrived as promised next day. Well packaged, excellent service and easy to use website.”
T.A. Bristol, 28/08/2010

“Would just like to say how amazed I am at your speed & efficiency in fulfilling my order.”
S.F. Devon, 25/08/2010 

“Ordered, delivered, fitted and working within 36 hours, at the best price on eBay. That's what I Call Service. Thank you.”
F.S. West Yorkshire, 18/08/2010

“just a quick thank you for sending the Energy Wizard Plug to me so quickly. I am recommending you to a lot of friends so hopefully you will get some more orders, as well as more from me.”
B.D. Derbyshire, 08/08/2010

“Thank you so much for your speedy delivery of our light bulbs. Ordered Wednesday late afternoon, received Friday morning 10 o'clock.”
C.G Dorset, 31/07/2010

I am amazed at the speed of the delivery of this order. Many thanks for your excellent service. All installed and working fine!”
D.L. Northamptonshire, 16/07/2010

“I would like to thank you for the prompt dispatch of the bulbs I requested.  You provide an excellent customer service and I will have no hesitation in using your organisation at a future date.”
B.W. Edinburgh, 14/07/2010

"I am amazed at the speed of the delivery of this order. Many thanks for your excellent service. All installed and working fine".
E.L. 13/07/2010

"Thank you for your prompt dispatch of the bulbs i requested. You provide an excellent customer service and i will have no hesitation in using your organisation at a future date".
-B.W. 08/07/2010

"Thank you for your prompt replacement service. My new bulb is now with me and in perfect working order. Many thanks".
 B.L.A. 22/06/2010

“Thank you for your prompt replacement service. The new bulb that has just arrived today (08:20) is in perfect working order.”
B. G. L'Armie Brighton 22/06/2010

“I was very pleased with the rapid service!”
R. Aldridge-Morris, Essex 12/06/2010

"Very pleased with your rapid service".
- R.A.M 10/06/2010

"Customer Services were a great help, excellent credit to the Energy Bulbs Team".
- B.S. 03/06/2010

“Thanks for your help with this.  You’re a credit to Energy Bulbs!”
B.S. High Wycombe 03/06/2010

"I would like to express my thanks for your very fast service and great value. Once my stock goes down i will be back to you for more".
- R.J. 26/05/2010

“This order arrived yesterday and I would like to express my thanks for very fast service and at such good value.”
R.J Oxon 26/05/2010

 I am impressed by the lack of quibble, and by the speed and efficiency of the Energy Bulbs service.
G.G Nottingham14/04/2010

"Very impressed by the lack of quibble and by the speed and efficiency of the Energy Bulbs service".
- G.G. 14/04/2010

“Thank you for the link and your opinion regarding the 16W 2D 4Pin lamp. It arrived today and works perfectly. Thank you for your help.”
T.D. Fleetwood 08/04/2010

“Just to say thanks for the delivery received this morning. Very prompt service. Thank you.”
J.H. East Renfrewshire, 01/04/2010

"Quick, efficient, service"
- R.S.S (Coventry) - 06/01/2010

"Thanks for the delivery i received this morning. Very prompt service. Thank you".
- J.H. 01/04/2010


"Very quickly delivered, and excellent service".
- J.S. (Cardiff) - 23/12/2009

“The order arrived today and the tubes are perfect. Thank you for such a swift and efficient service.”
J.W  Hertfordshire, 16/12/2009

"My order arrived today and the tubes are perfect. Thankyou for such a swift and efficient service".
- J.W. (Hertfordshire) 14/12/2009

“I have just finished speaking to my wife and to say we are delighted with your levels of customer service is an understatement. Thank you very much for sending us a replacement bulb. Lip service from service of this kind works wonders.”
A.K. Hereford 02/12/2009

“This has to be the best ever response I have had to an online order!! Item ordered yesterday and delivered today. Excellent.”
D.B. Bristol 26/11/2009

“35 bulbs received the next day. Fantastic service. Thanks,”
L.T. Dumfries and Galloway 26/11/2009

"These bulbs give out excellent light for an energy saving bulb - very much like normal GU10".
- D.S. (Harrow) - 02/10/2009

"Prompt delivery, items in good condition and well packaged - excellent site".
- A.S (Glasgow) - 15/08/2009

"Great service, excellent price, exactly what I needed. When I need more bulbs I will buy from here again".
- R.J. (Blyth) - 26/06/2009

 "Very good products".
- P.D. (Kidderminster) - 31/07/2008

"Good service".
- M.C. (Tyne & Wear) - 05/06/2008

"Received in good time, in good condition, thanks".
- M.S. Derby - 28/05/2008

"Excellent bulbs - replaced 50W Halogens in the kitchen - the Megaman's are brighter and whiter and 1/5th of the energy."
- W.A. (Gloucestershire) - 07/05/2008

"Very impressed. Prompt delivery, carefully wrapped. Very pleased".
- E.L. (Bradford) - 06/05/2008


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Contact

PLEASE NOTE THAT WE HAVE MOVED PREMISES.  OUR NEW ADDRESS IS AS FOLLOWS:


   Address

Unit 11
3b Business Village
Alexandra Road
Birmingham
B21 0PD

   Telephone: 0800 043 8978

   Email: sales@energybulbs.co.uk

Energy Bulbs' Customer Service team will be pleased to assist you with any aspect of your online shopping. Please have your order number to hand. This will help us deal with your query as efficiently as possible.

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Please contact us using the details at the bottom of the page if you would like to discuss anything with us.

We have a target response time of one working day for email enquiries, and will always endeavour to honour this commitment to our customers.

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Address: Unit 11, 3B Business Village, Alexandra Road, Birmingham, B21 0PD
Tel: 0800 043 8978 Email:

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