We understand the importance of secure purchasing and we care about the security of your details and make every effort to protect them. The payment systems we use, provided by Paypal, Google Checkout and Sage Pay, are fully secure and we never store your card details.
When you place an order on www.energybulbs.co.uk, your card number is encrypted using 128 bit encryption. When the details arrive on our system, only then are they decrypted. Your details are not shown in clear text anywhere else.
Our website uses the SSL (Secure Socket Layer) encryption standard in all secure areas, including customer information and payment details so it is virtually impossible for it to be intercepted and in the highly unlikely event that it is, it will be impossible to read. Provided you are using an SSL-compliant browser such as Microsoft's Internet Explorer, Netscape's Navigator, Firefox or Opera, you are able to conduct encrypted transactions without fear of an intermediary obtaining your credit card information. Technically, this means that it is safer to use your credit card online than in a shop.
We have security measures in place to guard your personal details. However, it is impossible to guarantee the security of the information you provide to us via the website www.energybulbs.co.uk. You understand and accept the risk of giving your data out online and will not hold Energy Bulbs responsible for any breach of security. This is unless the security breach is because of our negligence.
To date, we have not heard of any security breaches using the shopping cart which we use.
To avoid any problems occurring, we recommend that you install up to date virus protection, and ensure that you have installed any updates to your operating system as released by your operating system manufacturer.