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Just wanted to say a quick thank you for the great service received, not only from yourselves but the delivery company too. My dehumidifier arrived within the time stated and is up and running.
D.C. Leeds 29/11/2012

It’s a very refreshing change to experience such good customer service, well done!
J.W. Woking 28/11/2012

Goods received as promised between hours quoted! Many thanks
M.C. Hereford 20/11/2012

Many many thanks for all your help! wonderful customer service, much appreciated
K.S. Pudsey 15/11/2012

Quite excellent customer care. I shall remain your customer!
P.H. Sudbury 12/11/2012

Just a note to acknowledge the very prompt, free, delivery. Excellent service and very good value. Thank you.
M.C. Southampton 07/11/2012

I'd just like to express my appreciation for the speed of delivery of my first order and for the exceptional standard of the packaging! I found your prices very reasonable and the delivery charges excellent value. I hope to deal with you again.
I.C. Ashbourne 06/11/2012

Thank you for an excellent & speedy service. The parcel arrived the next day & at time stated.
M.L. Helston 05/11/2012

Thanks for a brilliant service. I got my dehumidifier yesterday. What a change to have a good service. Thanks again.
S.A Dalton-in-Furness 02/11/2012

A quick note to thank you for your recent service. I have been trying to get hold of these for some time and have had difficulties from other suppliers. The packaging was excellent and they were delivered very quickly in two days from order. In view of your service I have recommended you to my neighbour. Again, many thanks.
J.G. Exeter 01/11/2012

As a domestic customer who has made only limited orders to your Company, I have to say how impressed I am with your first class service. You have identified the part I require and I have ordered the fitting for the tube.
T.P. Guildford 26/10/2012

Thanks for speedy delivery received today all intact.
P.R. Chelmsford 25/10/2012

Just wanted to thank you for excellent service. The fluorescent tubes, which I considered myself fortunate to find, arrived on time.
S.G. Chester 12/10/2012

Hello, My goods arrived yesterday, in good order. Thank you for your prompt service.
J.J. Caernarfon 04/10/2012

Hi, I would just like to thank you for your efficient, excellent service, the fan that I ordered arrived this morning. Thanks again.
L.R. Stoke-on-Trent 02/10/2012

Happy Customer!!  I’ll use you again, thank you.
J.P. Plymouth 01/10/2012

Thank you very much. Excellent service.
I.O. Swindon 28/09/2012

I just received the order and installed the bulbs. The lighting looks excellent and I am delighted with the brightness, low power consumption and hopefully extremely long life of the LED bulbs. Thanks for the excellent service.
N.M. Piddington 27/09/2012

Excellent service - Thank you very much indeed.
D.E. Dorchester 26/09/2012

I'm really impressed by the quick response time and ease of order process (even if more information was needed!) but want to thank you for your help.
D.C. Liverpool 25/09/2012

Thanks for your help and the excellent service and delivery.
J.P. Isle of Iona 10/09/2012

Great service - Thank you.
P.B. Cullompton 06/09/2012

Many thanks for the great customer service.
C.S. Cambridge 05/09/2012

De-humidifier delivered today without any problems.Thank you for the service provided.
B.A. Grimsby 03/09/2012

Many thanks I'd like to say so far great service and look forward to using you again.
P.H. Lincolnshire 24/08/2012

Would like to say that I received my item yesterday and was very impressed with the packaging, and the delivery time. Lamp works great - Really Impressed.
L.T. Devon 23/08/2012

Thanks for all your help. Your excellent customer service is greatly appreciated.
B.S. Australia 20/08/2012

Just a quick word to thank you very much for your responsiveness, your listening and excellent advise - I have received the SC-128129 bulbs today; there are exactly what I wanted - just perfect really and I am delighted!
L.B. London 13/08/2012

Just wanted to say thank you for the great service we received from you over the last couple days, it's rare to find someone that goes out of their way to ensure the customer gets such great service. Will recommend your web site to others.
N.P. Stafford 02/08/2012

Order arrived today, thanks for quick reply and service.
S.S. Downpatrick 01/08/2012

An excellent response. I've ordered some of the Kosnics - They sound to be exactly what we're looking for.
A.W. Lincolnshire 30/07/2012

Just to let you know that the hand dryers have arrived this afternoon. Thank you very much for your service.
Z.K. Dartford 25/07/2012

I am writing to thank you for the efficient service that you gave to me recently. I ordered a dehumidifier and discovered that it was defective after opening it. I returned the defective dehumidifier and very quickly received a replacement (which is working). Thank you for dealing with this matter so promptly.
R.D. Glasgow 19/07/2012

I have received the Robus tubes today and they are perfect, Thank You
J.H. Warwickshire 16/07/2012

First class service, thank you for the prompt delivery. Very pleased
R.V. Hertfordshire 02/07/2012

All bulbs received safely – Thank you!
M.N. Stoke-On-Trent 30/06/2012

I have reviewed your suggestion with our electrician and will now be ordering the GU10 Lamholders from you. Thanks again for your assistance and great service
R.S. Lancashire 29/06/2012

I recently purchased some Deltech LED 1.6W MR16 - colour changing Lamps from you. They arrived very quickly and intact.
R.M. North Yorkshire 26/06/2012

Thanks for your excellent service
S.D. Kent 26/06/2012

Impressive Service! Bulbs arrived in three working days to the North of Scotland all perfect, and all working. I was told by the local contractors that it would cost over £350 to reinstall lights as no bulbs were available (Not counting smashing up my kitchen tiles and replacing them of course) but clearly they had never heard of you! Well done everyone - Fantastic service!
R.W. Inverness 21/06/2012

I thought I would just drop you a line to confirm that the bulbs have arrived safely and to thank you for your helpful assistance (and constant courtesy) in dealing with the issues! Many thanks
G.B. London 21/06/2012

The spares that i brought all seem to be good as gold. Very pleased with products and service - Thank you
A.K. Yorkshire 19/06/2012

What amazing service! Thank you
P.W London 18/06/2012

Your customer service is triple-A awesome
E.A Swansea 13/06/2012

Thank you very much indeed. great service
R.S London 28/05/2012

Parcel was delivered at 2.00pm today in good condition - Thank you
B.W London 25/05/2012

Tube arrived, just what we want, many thanks
J.F Surrey 15/05/2012

The replacement bulb arrived safely. Thank you
P.B. West Yorkshire 14/05/2012

Arrived safe and sound - Thank you

C.H. Essex 12/05/2012


Just received my bulbs which were on next-day delivery, exactly on time. I wanted to thank you for using DPD as opposed to any other courier: the email with the one-hour time slot delivery is so helpful. I nearly didn't click on "next day". No connection with DPD: just a happy customer.

J.L London 11/05/2012


I do appreciate your excellent customer service and no quibble returns policy
S.R. Surrey 26/04/2012

The goods arrived carefully packaged today and all in well working order. Thanks for the helpful service and I will recommend you to my family and friends
C.C. London 21/04/2012

I must thank you for a first class service

H.R. Sir Gaerfyrddin 20/04/2012


Many thanks, I just got your voicemail - Super service, and you've saved me the cost and inconvenience of mailing back a faulty bulb.

J.W. Preston 16/04/2012


Thank you for your great service, it has been much appreciated

C.R Derbyshire 13/04/2012


Thank you for being so helpful, and a very swift response to my enquiry.

C.L Bristol 12/04/2012


The bulbs arrived this morning and they are great - It was a bit of a trial to see what they are like, so I'm sure I'll be placing another order shortly

C.R Brighton 10/04/2012


Excellent service - Many thanks 

F.A. Bolton 06/04/2012


Thank you for your excellent level of customer service. The tubes arrived well packaged and in good time.

A.K. Ross-On-Wye 03/04/2012


I just wish to say that I was very pleased with the order that I received today [Friday 16th March] I ordered 5no tubes late Tuesday and when they arrived they were well packed with no breakages and the cost of postage was very fair. I would use this company again

M.P. Kent 16/03/2012


The alternative bulbs you offered me are brilliant, many thanks

S.P. Isle of Wight 19/03/2012


Item received and working great - Many thanks

S.P. Cumbria 15/03/2012


Received lamps today - brilliant. Many thanks for prompt service

A.F. UK 12/03/2012


Well wrapped package arrived today - Thank you

S.L. Essex 09/03/2012


Thank you very much for a speedy response and excellent service.

S.B. Lincolnshire 05/03/2012


Just to say thank you for my order which arrived Saturday.

F.M. London 03/03/2012


Good service from you all as usual.

M.S. Rutland 02/03/2012


The goods were received this morning in the mail - Many thanks for great service.

I.R. Oxfordshire 27/02/2012


My order arrived today in good condition thank you.

P.M. Kent 26/02/2012


I am dead impressed with your excellent customer care

A.J. Beckenham 21/02/2012


Bulbs received safely - thank you

J.G. Nottinghamshire 14/02/2012


Thanks for your speedy service - We will be placing further orders with your organisation.

K.T. Llandrindod Wells 13/02/2012


Wow, a brilliant service- I have a large glass shade requiring a 95mm globe bulb - does not look right with anything else. Found your website. Ordered and arrived in 2 days- well packed, well priced with reasonable delivery charges-well done and thank you, will certainly recommend others to use you.

C.H. Shiffield 12/12/2011


I have received the package this morning and am very pleased with the product.

D.G. London 12/12/2011


Thank you for your help in getting my order to me.  I received it yesterday nicely packaged.  Kind regards from a well pleased customer

H.L. Doncaster 11/11/2011


We HAVE to email you to say we were delighted with the service you gave us.  The product was not to be had elsewhere and after a fruitless trip round various shops I came on your website.  He will now use you for all his lighting requirements.  Thank you for your efficiency and great service. You have one happy customer!

A.P. Midlothian 09/11/2011


Look forward to receiving my second order. First order was received today with many thanks. Excellent service & product spot on

R.Y. Somerset  31/10/2011


I Just wanted to let you know the products arrived last week, as promised & on the specified day. I would like to thank you for your prompt service and excellent customer service, something which is rare these days. Keep up the good work.

R.F. Kent 25/10/2011


Thank you very much for all the help and support your firm have given to me with this order.  The oil filled radiator has arrived and it is appears to be exactly what I required and your advice was good. I would like you to know that I very much appreciate all of this, and the pen light!
A.P. Staffordshire 19/10/2011


I have made my first purchase from your company and I would like to commend you on the professional, courteous and efficient staff who dealt with my order. I wanted to purchase an oil filled radiator and had very little knowledge of them, just what I hoped it would achieve.  Your staff took every care to ensure I bought the most suitable item.  Thank you again

A.P. Staffordshire 18/10/2011


I have been very impressed with your excellent customer service and will certainly use your site in the future

J.H. Cheshire 15/10/2011


Just to let you know that the Fluorescent Tube has arrived safely and is working OK – Now have a light in the kitchen again!! Many thanks

J.H. Lancashire 14/10/2011


Hi, my order received this morning.  Really fantastic service and good price - Thanks!

J.C-L. Devon 12/10/2011


Just received goods ordered from you all complete - excellent service - Thanks.

L.S. Hampshire 12/10/2011



N.S. YORKSHIRE 06/10/2011


Many thanks. Goods arrived in good condition today.

J.T. FIFE 14/09/2011



M.I. WORCS 10/09/2011


I would just like to say what fantastic customer service I received this morning (0900hrs) from one of your staff. I had ordered an item and had not received it the next day. I called today and the response from your staff was absolutely first class. He was kind, considerate, professional and helpful. It was an uplifting experience to be treated in such a kind and courteous way. Please pass my thanks to him he is a credit to your company. Delightful to get that kind of tele-response in this day and age. Well done all round.

P.S. Kent 01/09/2011


Thanks again for the excellent service

M.N. Manchester 30/08/2011


You’re brilliant! Thank you very much indeed.

 L.H. Sir Gaerfyrddin 23/08/2011


Many thanks.  I'm sure failure of these bulbs is a rarity.  Replacement much appreciated.  Good service, as always.

J.L. Hampshire 19/08/2011


“Received this afternoon, very many thanx for your help once again!”

C.C. Surrey, 16/08/2011


“Received this afternoon, very many thanx for your help once again!”

C.C. Surrey, 16/08/2011


"Received today in perfect condition. Excellent customer service - thank you!"
C.A. Shropshire, 14/05/2011


"I would just like to say what excellent customer service I have received from you. I placed the order over the phone with you yesterday, you then sent me an e-mail with all the relevant details on it and then we have received the goods today, which is great."
CBS, Berkshire, 12/05/2011


"Just to let you know that my replacement parcel has arrived safe and intact, Thank you for your courteous and excellent customer care it is very much appreciated."
A.W. Wiltshire, 29/03/2011


"Bulbs arrived today. Great Service. Thanks"
G.H. Lincolnshire, 19/03/2011


"I received the replacement bulb today and can report success.  It is 12v, as ordered and doing a splendid job!
Thank you once again for your excellent and prompt service.
Your company is a credit to on-line retailing!"
T.H. Bucks, 18/03/2011


“Thanks Neil. Very speedy response too, very impressive.”
G.C. Dorset, 12/03/2011


“Goods have arrived here this morning. Excellent service,”
Pat McCabe Dublin, 04/03/2011

“Thanks for goods arrived today….Perfect delivery…perfect packaging…..perfect communications….perfect price….perfect quality. Congrats to all concerned, a pleasure to deal with.”
D.O’Neil Oldham, 03/03/2011


“my thanks for a prompt and professional service on my order. The speed of delivery took me by surprise, and I must say it's so pleasing to experience good service these days.”
C.R. Durham, 01/03/2011


“Many thanks for a very good service, i would certainly recommend ENERGY BULBS to everyone.

I received the new fitting this morning plugged it in and away we went, but to my dismay the smaller light that is linked from it decided to give out . Once i have found out whether it is the tube or fitting i shall place an order with you.”
P.E. Kent, 23/02/2011


“I am very satisfied with the service I have received and confident that I will buy from you again.”
J.R. Leicester, 22/02/2011


“I would also like to add that dealing with Energy Bulbs has certainly been a refreshingly positive experience. I was very impressed with the care and quality of packaging of the bulbs, and the fact that you took the trouble to send alternatives when those ordered were no longer available.

When I have phoned, everyone has been friendly, helpful and polite. Please pass on my appreciation.

I will certainly recommend you to friends and family and be very happy to order from you again in the future.”
S.T. Middlesex, 15/02/2011


“placed this order on 25/1/11, received 27/1/11-this is excellent service. I'm impressed with the bulbs as well-they've made a huge difference.”
D.T. Flintshire, 27/01/2011

“I received the bulbs today.  Thank you very much”
V.K. London, 21/01/2011

“Thank you for the excellent and rapid service you have just given me”
R.D. 21/01/2011


“Excellent service thanks”
S.G. Chamonix, France 20/01/2011


“Thank for a first class service”
G.M. Greater Manchester, 18/01/2011


“Just to say many thanks for your very prompt and efficient service.  Ordered on 13th and received 14th - what we'd call excellent service!  Many thanks.”
J.T. St Agnes, 15/01/2011


“just wanted to say thank you for a great service. My order was delivered super promptly and when I had a query it was resolved by a very helpful and courteous young man. I have now sorted out my kitchen lights without having to call in an electrician!”
L.E. Vale of Glamorgan, 15/01/2011

“Thanks so much for such good service”
S.B. Norwich, 12/01/2011


“Received the tubes this morning. Less than 24 hours. Thanks for your prompt service.”
T.B. Scunthorpe, 08/01/2011


“Many thanks for following this up.  The bulbs arrived shortly after I contacted you. Your customer care is impressive.  Well done - I'll use you again!!”
G.P. Exeter, 20/12/2010


“I feel compelled to write this email to praise the service I have received from you. Whilst you were actually my second choice (on price) I was unable to place my order at my original choice as the courier's they engaged refused to collect due to the weather conditions we have been experiencing. I am also awaiting numerous other items ordered online, some as long as 3 weeks ago for similar reasons, yet I recieved this order yesterday which is superfast at the best of times, particularly as I did not even request expedited delivery.
Well done! I don't know who your couriers are, but you may wish to pass on my thanks for their dillegence also.”
C.G. Glasgow, 20/12/2010 


“The Deltech lights arrived to-day and now fitted. Thanks for the prompt service.”
Councillor Trevor Rees, West Midlands, 16/12/2010

“Just a quick note to let you know that my order (see below) arrived safely and promptly, despite the appalling snow and ice everyone's had to deal with recently.
Thank you very much to the person I spoke to over the phone and for such an easy transaction, although it was only a small order.”
L.F. Surrey 10/12/2010


 “thank you for the prompt service. light bulbs arrived in very good order. i can once again read by a good light.”
S.N. Cradley Heath, 23/11/2010


“I would just like to say how impressed I am with your customer service, many thanks for your help.”
K.K. Burton on Trent, 22/11/2010


“I just want to say what excellent service I have received. Delivery was very quick and packaging was excellent.”
J.M. North Lincolnshire, 21/11/2010

“What great service!  The Smilight fitting arrived by 8:15 this morning, less than 36 hours after ordering.  It is now fitted and working well.  I will certainly use your company again.  Thanks very much.”
M.K. Surrey, 20/11/2010


“Confirm received transformer OK. Very happy with speed of delivery. Thank you.”
J.A. Hooper Bristol, 18/11/2010


“Received today. Well packed. Perfect fit. Excellent service. Many thanks.”
T.M. Somerset, 13/11/2010

“wow that was amazing I received my order 11-55am this morning”
S.S Bristol, 12/11/2010

“Order received today just 43 hours after order was placed... Brilliant++++++”
J.J. Kent, 12/11/2010


“what can I say?  You are No.1 for customer service - well done :-)”
R.W. Manchester, 09/11/2010


“Thank you for your prompt service”
P.T. Derby, 06/11/2010

“Just wanted to compliment you on your great service. I got my bulbs today.”
M.S. Derbyshire, 03/11/2010 


Our address is as follows below:


75-97 Walsall Road
Perry Barr
B42 1TX

   Telephone: 0800 043 8978

   Email: sales@energybulbs.co.uk 

Energy Bulbs' Customer Service team will be pleased to assist you with any aspect of your online shopping. Please have your order number to hand. This will help us deal with your query as efficiently as possible.

Some of our services are provided to you by our carefully-selected partners. While you're welcome to call us with any questions, our partners are also available to answer your queries directly.

Please contact us using the details at the bottom of the page if you would like to discuss anything with us.

We have a target response time of one working day for email enquiries, and will always endeavour to honour this commitment to our customers.

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Address: 97 Walsall Road, Perry Barr, Birmingham, B42 1TX
Tel: 0800 043 8978 Email:

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